We aim to prepare and dispatch your order as quickly as possible.
Orders are normally processed after payment has been successfully authorised.
During busy periods, promotions, public holidays or seasonal events, processing may take slightly longer.
The delivery options and charges available for your order will be displayed during checkout before you complete your purchase.
Any delivery times shown on our website are estimates unless we expressly agree a guaranteed delivery date with you.
Under applicable UK consumer law, where no different delivery period has been agreed, goods should normally be delivered without undue delay and within 30 days after the contract is entered into.
Please check your delivery address carefully before submitting your order.
If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
If a delivery cannot be completed, the courier may leave instructions for redelivery or collection.
Where tracking is available, tracking details may be provided by email or through your account.
If your parcel arrives damaged, or you believe an item is missing, please contact us as soon as reasonably possible and provide your order number and, where appropriate, photographs of the parcel and contents.
If you have any questions about delivery, please contact:
Email: [CONTACT EMAIL]
Telephone: [CONTACT TELEPHONE]